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Study Tours
CX Innovation Week | October 2024

Following a sell-out inaugural CX Study Tour in 2023, we are able to share dates and the initial programme for this coming October. We will re-visit some of our previous hosts but have adapted the programme to elevate the opportunities that AI affords to current CX experience and the likely future direction.

Rising customer expectations, AI adoption, growing omni-channel touchpoints and the continuing challenge of building loyalty are the pillars of this unique iFHP member programme.

The one-week fully facilitated programme will offer delegates the opportunity to immerse themselves in the CX epicentre of the West Coast, USA, meeting with leading companies and expert CX leaders as well as fellow iFHP members from across the globe.

Click below to register today.

VBHC Study Tour | October 2024

Following a successful inaugural VBHC Study Tour in 2023, which also marked the launch of our very active VBHC Member Network, we are delighted to share the dates and agenda for the next VBHC Study Tour in October this year.

With an agenda that focusses on practical take-aways, with plenty of interaction and discussion, of learning from eachother and with eachother, and topics chosen for their impact by our VBHC member network, the VBHC Study Tour is an unmissable opportunity to elevate your VBHC knowledge and skill.

Our agenda will be split in two parts, to allow maximum flexibility and maximum value.

Click below to register today.

View our recent past programmes for Study Tours
CX Innovation Week 2023
Value Based Health Care Study Tour
Join us for exclusive content and access to our growing network
Join us for exclusive content and access to our growing network