Study Tours

iFHP study tours bring together healthcare professionals, industry experts, and fellow members to explore the latest advancements, share strategic insights, and exchange practical experiences. These tours combine expert-led sessions with member case studies, fostering a collaborative environment where participants learn from real-world challenges and successes. Designed to address current and future healthcare challenges, they offer valuable opportunities for networking, knowledge-sharing, and practical takeaways to apply within your organisation.

AI & Emerging Technology

The programme combines external insight with structured peer exchange tailored specifically to health insurers, providing an opportunity to examine how AI is being applied across healthcare, insurance, and adjacent sectors.

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VBHC

The programme offers health plan leaders a unique opportunity to gain first-hand insight into Singapore’s approach to value-based healthcare, exploring how payers, providers and policymakers are working together to improve outcomes, enhance patient experience, and drive sustainable, cost-efficient system performance.

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Past meetings

CX Innovation

Designed for CX leads, strategy teams, digital transformation specialists, and product owners, this immersive experience equips attendees with practical strategies to enhance customer engagement and business outcomes.

The CX Innovation Study Tour is an annual week-long programme that gathers healthcare professionals to explore the latest advancements in customer experience (CX) strategies. The tour focuses on integrating cutting-edge AI technologies into CX design, addressing escalating customer expectations, omnichannel experiences, and fostering customer loyalty. Participants engage directly with leading companies and CX experts, visiting key hubs such as Oscar Health Inc., Headspace, Google, Kaiser Permanente, Plug and Play Tech Centre, and Zendesk. The tour includes sessions on AI deployment, data analytics, and future trends in CX innovation.

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Oncology

Aimed at healthcare executives, medical directors, specialists, and stakeholders, the study tour provides a platform to discuss global challenges and strategies in managing oncological care.

The iFHP Future of Cancer Care Study Tour is an annual gathering that convenes healthcare professionals to explore advancements in cancer science and
their implications for healthcare funding. Held in the USA, the tour covers topics such as genomic research, personalised therapies, immunotherapy, epigenetics, AI applications, and improvements in prevention and early detection. Participants engage in discussions with experts on new payment models and the economic impact of oncology treatments.

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