Member Networks

Upcoming event
Customer Experience

Our members tell us that delivering exceptional customer experience (CX) is a critical priority. Given rising expectations, omni-channel touchpoints, and the continuing challenge to retain loyalty, how to achieve this whilst balancing costs and risks are the pillars of this curated member programme. This member network group will discuss the new technology, customer insights and ways of working that are creating a change for CX.

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WHEN

TBC

Webinar

Via Zoom

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